Q&A
Popular questions and useful info:
How long until I receive my tree?
I aim to make and post all trees within two weeks. If you are outwith the uk postal times will vary.
Postage info:
For uk orders, price includes 2nd class P&P.
For US customers, your orders will be sent via Royal Mail tracked at a charge of £12.
Elsewhere, I can post worldwide using Royal Mail tracked and signed. Again this is a charge of £12.
Print sizes:
Most prints have the option of A4 or A5. On request I may be able to quote for A3 size. UK postage is not included for A3 prints and postage to US/worldwide will be more expensive than for the standard sized prints.
Can I request a certain layout of names?
Yes! For large family trees please see the numbered guide to help you or if you'd prefer, order your tree and leave a message in the 'contact us' page detailing family names (in family groupings) and the message for under your tree and dates.